Terms and Conditions for Dealslah

2. User Account

• Registration: You may need to create an account to access certain features of Dealslah.
• Account Information: You agree to provide accurate and up-to-date information.
• Password Security: You are responsible for maintaining the confidentiality of your password

3. Deals and Offers

• Accuracy: While we strive for accuracy, we cannot guarantee the accuracy or completeness of the deals and offers listed on Dealslah
• Merchant Responsibility: Dealslah is not responsible for the quality, availability, or delivery of products or services offered by merchants.
• Changes: Merchants may modify or cancel deals without notice.

4. User Conduct

• Prohibited Conduct: You agree not to:
  • Use Dealslah for any unlawful or harmful purpose.
  • Post or transmit any offensive, harmful, or misleading content.
  • Violate any applicable laws or regulations.
• Intellectual Property: You acknowledge that Dealslah and its content are protected by intellectual property rights.

5. Limitation of Liability

• No Warranty: Dealslah provides the website on an "as is" basis without warranties.
• Liability: Dealslah shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website.

6. Indemnification

• Indemnify: You agree to indemnify and hold Dealslah harmless from any claims arising from your use of the website.

7. Governing

• Singapore Law: This agreement shall be governed by and construed in accordance with the laws of Singapore.

8. Changes

• Modifications: Dealslah may modify these terms and conditions from time to time.
• Notice: We will provide notice of any material changes.

9. Contact Information

• Contact: For inquiries or concerns, please contact us at info@dealslah.com, raaj@leotradehub.com

Additional Considerations:

• Privacy Policy: Ensure a clear and comprehensive privacy policy that outlines how you collect, use, and protect user data.
• Dispute Resolution: Consider including a dispute resolution clause, such as arbitration or mediation.
• Cookies and Tracking: Address your use of cookies and other tracking technologies.
• Affiliate Marketing: If applicable, outline your affiliate marketing program or partnerships.

1. General Policy

We are committed to providing a seamless shopping experience. If you are not satisfied with your purchase, you may request a return, refund, or cancellation under the terms of this policy.

2. Eligibility for Refunds

Refunds are eligible only if the following conditions are satisfied:

• You received a defective, damaged, or incorrect product.
• The product was not delivered within the expected timeframe.
• You initiated a return request within 7 days of delivery.
• The product is unused, in original condition, with tags and packaging intact.
• The product must not be installed /disassembled / in used condition
• not custom or made-to-order products or pre-order products
• not virtual goods (e.g. e-vouchers)
• not precious metals (e.g. gold, silver, etc.) & gems (e.g. diamonds, emeralds, etc.)
• not classified as hazardous material or uses flammable liquids/gases
• not classified as an intimate or innerwear (for health and hygiene reasons)
• not listed in the “non-returnable” products exclusion lists

Non-Refundable Items:

• Clearance or final sale items
• Perishables (e.g., food, flowers, hygiene, baby products,)
• Personalized or custom-made products
• Items marked as “non-returnable” in the listing

3. Cancellation Policy

Before Shipping:

• Orders may be canceled within 1 hour of placement or before the status changes to "Dispatched".
• Online payment orders will be refunded in full.

After Shipping:

• Cancellations are not allowed once the order is dispatched.
• Customers may request a return once the item is delivered.

4. Refund Process

a. Online Payments:

• Refunds will be processed to the original payment method within 5–10 business days.
• Email confirmation will be sent once processed.

b. Cash on Delivery (COD):

• Refunds are offered via bank transfer.
• Customers must provide valid bank account details.
• Processing may take 5–7 business days after the return is approved.

5. Return Process

• Customers can initiate a return through the "My Orders" page.
• Items must be packed securely and handed to the pickup agent (if arranged) or shipped back with a valid tracking number.
• Upon verification and inspection, the refund will be processed.

6. Customer Support

For any refund or return-related issues, don't hesitate to get in touch with our support team at info@dealslah.com within 7 days of receiving the product.